We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment information.

We use your information to:

• Process and fulfill your orders.
• Communicate with you about your orders, products, services, and promotional offers.
• Improve our website and customer service.
• Personalize your shopping experience.

We do not collect and retain your financial information such as card numbers. This information is collected by a third party financial institution that have their own privacy policy.  The third party financial institutions we use are

• Afterpay
• Paypal
• Stripe (for credit card payments)

Completed orders are photographed and kept for our records. We may use these images for marketing purposes on our website, social media sites, printed advertisements or any other marketing outlets.  If you do not wish to have your keepsake images used in this manner please notify us at time of ordering.

Images, business name and logo remain the property of Em and Eve and may not be reproduced without consent from Em and Eve. 

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• To trusted third parties who assist us in operating our website, conducting our business ie Australia Post, or servicing you, as long as those parties agree to keep this information confidential.
• When required by law to comply with legal processes or regulations.
• To protect our rights, privacy, safety, or property, and/or that of our customers.

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.